FAQ

Frequently asked questions.
Published here are some of the most frequently asked questions. I thought it necessary to address the issue due to the high demand. Hopefully, this will help to answer many of your queries. This page will be updated from time to time so please check back whenever you can.
Is it possible to purchase a fine art print of your painting?

Yes. Please visit my Etsy store. Link

About payment.
We are not responsible for additional customs fees imposed by your country. We will not issue refunds for packages returned to us because of a failure to pay these fees or for any other reason that is not directly our responsibility. We will, however, re-ship the package to you if you are willing to re-pay the original cost of shipping. After we receive your package, you must re-pay your shipping cost within one week.

Gift wrapping and packaging
All paintings are gift wrapped in a cellophane insert and cardboard support to best protect, shipped by Registered International Mail with tracking number.

Refunds and Exchanges
I'm sure that you will happy with your purchase at my gallery, but If for some reason you are not satisfied with your art piece, I will accept returns in 14 business days and refund the purchase price (shipping cost is not refundable). Return shipping is the responsibility of the buyer.

PLEASE NOTE:
I'm not responsible for lost packages due to incorrect address.
I'm not responsible for packages lost or stolen in transit.
If this is your concern please convo me regarding shipping insurance.

Custom and personalized orders
Standard shipping times are as follows:
Eco-Post International Mail approximately 10-14 work days.
Express Mail Shipping - 3-5 days ( Please contact me for the price and listing upgrade)

However, it might take longer for the holidays period. Put attention that deliveries can stay in customs up to 45 days.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Standard shipping times are as follows:
Eco-Post International Mail approximately 10-14 work days.
Express Mail Shipping - 3-5 days

However, it might take longer for the holidays period. Put attention that deliveries can stay in customs up to 45 days.

For Print arts please check www.etsy.com/shop/PrintsArtPassion